Technology

Smartsheet consulting and implementation

Authorised Smartsheet partner for New Zealand and Australia, designing, building and supporting Smartsheet so your teams keep using it after go-live.

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Why you'd want this

Five is an authorised Smartsheet partner based in Auckland, working across New Zealand and Australia. We design, build and implement Smartsheet for organisations that need one trusted view of their work. We also make sure your teams keep using it after go-live.

Why Smartsheet implementations stall

The sheets get built and the dashboards look good. Six months later, half the team is back in email and the status report is a spreadsheet again. You still can't see what's running.

That's the problem we get called about. Smartsheet usually stalls because nobody changed how the work runs. So we build the solution and the conditions for your people to use it.

What working with a Smartsheet partner in NZ looks like

We start with the process, then configure Smartsheet to match it. The people who scope your solution are the people who build it. Julius leads our delivery team, so there's no handover to a separate team after sign-off.

Licences and our referral agreement

We don't earn a margin on licences. We do hold a referral agreement with Smartsheet. If an introduction from us would earn a fee, we'll tell you upfront.

Questions buyers ask us

Is Five an authorised Smartsheet partner in New Zealand?

Yes. Five is an authorised Smartsheet partner based in Auckland. We work with organisations across New Zealand and Australia. In New Zealand we work in person or online.

Do you earn money from Smartsheet licences?

We don't earn a margin on licences. We do hold a referral agreement with Smartsheet. If an introduction from us would earn a fee, we'll tell you upfront.

What does a Smartsheet consultant from Five do?

We design the process, build the solution in Smartsheet and connect it to the systems you already use. We also run adoption work alongside the build, so people keep using it after go-live.

How much does Smartsheet implementation cost?

Every engagement is a fixed price, agreed before we start. The readiness review gives you the deliverables, hours and an investment range for the build. You'll know the cost before you commit.

How long does a Smartsheet implementation take?

It depends on scope. The readiness review takes two to three weeks and gives you a scoped recommendation for the build. We agree the build timeline with you before we start.

Do we need a readiness review before you build?

We won't start a build until we've agreed the measures and mapped how the work runs today. The Smartsheet readiness review is how we do that.

Can you connect Smartsheet to our other systems?

Yes. We connect Smartsheet to the systems your teams already use through reports, forms, automations and integrations. We confirm what's possible for your systems during scoping.

Can you fix a Smartsheet setup someone else built?

Yes. We start with a readiness review, which works as a health check on your current setup. After that, we can rebuild parts of it or support it with set monthly hours.

Will we be able to run Smartsheet without you?

Yes. We document the solution, and someone in your team owns it by the time we finish. If you want help after go-live, ongoing support gives you set hours each month.

Who will we work with?

Julius leads our delivery team. The people who scope your solution are the people who build it. You won't be handed to a separate delivery team after sign-off.

Where we support

You can start small and add more as you go. Every engagement uses the same method: we agree the measures and map today's process before anybody builds a sheet.

Smartsheet implementation in four parts

Readiness review: A fixed-scope review of where the friction is, what's being used and whether Smartsheet is the right call. It doubles as a Smartsheet health check for an existing setup.
Design and build: We design the process, then build, test and refine the solution with the people who'll use it.
Adoption and enablement: Super users, an operating rhythm and leaders who use the new reporting. See Smartsheet adoption and enablement.
Ongoing support: Set hours each month after go-live, pointed at what matters most. See Smartsheet ongoing support.

How we design and build your Smartsheet solution

Agree the measures first: We won't start building until we've agreed what we're measuring.
Design the process, then the sheets: We work out how the work should flow, then configure Smartsheet to match it.
Build, test and refine with real users: Working sessions with the people who'll use it, with enough rounds to get it right.
Connect it to what you already run: Reports, dashboards, forms, automations and integrations with your existing systems make it the place work happens.
Document it and hand it over: It's written down, explained and owned by someone in your team by the time we finish.

How it will benefit you

Visibility you can trust, and a team that doesn't need chasing.

You can see what's running: One view of your work stays current because the work itself updates it.
You have fewer places to update: One source for status replaces a sheet, a Teams thread, a slide and somebody's memory.
Your people use it without being chased: We design the process with them and build the operating rhythm around it.
You know whether it worked: We agree the measures before the build, so evidence settles the value question.
You can run it without us: We build capability in your team as we go, so you're not left with just a document.