Technology
Smartsheet consulting and implementation
We make Smartsheet stick. Most implementations don't fail, they just quietly stop being used. Five is a Smartsheet Partner servicing Australia and New Zealand.
Why you'd want this
The sheets got built, the dashboards looked good, and six months later half your team is back in email, the status report is a spreadsheet that gets sent to a mailbox nobody has opened in three years, and you still can't see what's actually running.
That's the failure mode we get called about. Smartsheet usually fails because nobody changed how they work, so we build the thing and we build the conditions for your people to actually use it. Five is the change layer.
Where we support
Four offers you can start small in and climb, with one method underneath. We agree the measures and count the steps in the process you've got now, before anybody builds a sheet.
- Smartsheet readiness review. A fixed-scope diagnostic. Where the friction is, what's actually being used, what the tool can and can't fix, and an honest answer on whether Smartsheet is the right call.
- Smartsheet design and build. Scope, design, build, test and iterate, with the process validated by the people who use it.
- Smartsheet adoption and enablement. Super users, operating rhythm, leadership alignment and capability transfer, running alongside the build rather than bolted on at the end.
- Smartsheet ongoing support. Set hours every month after go-live, pointed at whatever matters most, delivered by the same team who built it.
How it will benefit you
Visibility you can trust, and a team who don't need chasing.
- You can see what's running, and you get the first week of the month back. One view of the portfolio that stays current because the work itself updates it.
- Your people use it without being chased. Because the process was designed with them and the operating rhythm was designed around it, rather than announced to them in a launch email.
- You're left able to run it without us. We build the capability in your team as we go rather than handing over a document at the end. Leave them ready to go. That's the job.
Who to talk to at Five
Related articles
You can do anything, but not everything all at once: how to be smarter with your yes
© Five New Zealand is a registered business in New Zealand, and is 100% NZ owned and operated.