Insights

Five's views, research and thought leadership.

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Strategy & Leadership
Performance
Culture
People
Technology
Author
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Performance
Nick Mackeson-Smith

Take empowerment back

Lazy managers have been using 'empowerment' as cover for years. It's time to take the word back and use it the right way.

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People
Nick Mackeson-Smith

Leadership development for our time

Courses and sink-or-swim don't build great leaders. The better way is to develop leaders with your people — not on them or to them.

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Performance
Nick Mackeson-Smith

Getting agile right

Agile fails when organisations focus on structure and ignore mindset. Both halves matter equally — here's what doing agile and being agile actually look like.

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Nick Mackeson-Smith

Business strategy: Hunker down or pivot?

When headwinds hit, most businesses hunker down. But is that really the smartest move? There may be a better play — one that puts you ahead of the curve.

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Strategy & Leadership
Nick Mackeson-Smith

The critical connection between organisational culture and strategic success.

Annual culture surveys only tell you where you were. Here's why deep discovery — not a pulse check — is what actually drives strategic alignment.

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People
Nick Mackeson-Smith

Reimagining outplacement.

Outplacement hasn't kept pace with the world of work. Here's what a more human, modern approach to redundancy support could look like.

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Technology
Nick Mackeson-Smith

Doing it all: Addressing 2023’s C-suite wishlist with WalkMe

Efficiency, better CX, and innovation all at once — that's what the C-suite wants. Here's how digital adoption platforms like WalkMe make it achievable.

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People
Nick Mackeson-Smith

The dangers of a communications vacuum in times of change.

When leaders go quiet during change, people fill the silence with their own stories — and those stories are almost never reassuring.

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Technology
Nick Mackeson-Smith

Digital transformation. The time is now.

Digital transformation is no longer optional. Here's why New Zealand organisations need to move now — and how the right platform makes the difference.

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