Insights

Five's views, research and thought leadership.

All Articles
Strategy & Leadership
Performance
Culture
People
Technology
Author
All Authors
People
Paula Riano

The 4-Day Work Week: AI's Role in our changing reality

The 4-day week has moved from wellbeing perk to business strategy. AI is what makes it work at scale — here's the evidence from NZ enterprises.

Read article →
Strategy & Leadership
James Kitney

Facing economic headwinds with a strategic advantage: using AI to play a different game

Cost pressure is back, and cutting harder isn't the answer. How smart organisations are using AI as a strategic lever — not just a technology play.

Read article →
People
Nick Mackeson-Smith

The leadership readiness gap

Organisational change is outpacing leadership capability. 72% of leaders say they're not fully prepared. Here are four questions every board should be asking.

Read article →
Performance
Paula Riano

KPIs for AI: What metrics actually matter? (Hint: It’s not "number of prompts written")

Measuring AI by prompts written misses the point entirely. The real KPIs are business outcomes, ethical integration, and how well AI lifts your people.

Read article →
Strategy & Leadership
James Kitney

Let’s be honest: too many of our brilliant AI pilots in New Zealand are not scaling!

Too many NZ AI pilots are stuck in perpetual pilot mode. Experimenting with tools isn't a strategy — scaling real change is.

Read article →
Strategy & Leadership
James Kitney

The Rebirth of Co-operative Business Models for the AI Era

In this article, James Kitney explores how AI is eroding entry-level roles and reshaping traditional career pathways.

Read article →
Technology
Nick Mackeson-Smith

Te anga whakamua i mua i te tino: Te mīharo o te AI ki te whakatutuki i ngā mea kāore i taea

AI is making the 'too hard' basket smaller. A reflection on te wiki o te Reo Māori, live translation, and what tools make possible.

Read article →
Technology
Nick Mackeson-Smith

Why most people technology RFPs fail before they even start

Most HRIS and payroll RFPs are designed to fail. They chase features, ignore culture, and skip the process work that makes any system actually land.

Read article →
Culture
Nick Mackeson-Smith

What happens when leaders wear their tradition with pride

What does it take to build a workplace where leaders feel proud to bring their full heritage to work — not just during language weeks, but every day?

Read article →
Performance
Nick Mackeson-Smith

Clarity counts - why goals and measures matter

When teams lose sight of what success looks like, everything suffers. Practical advice on making goals clear, progress visible, and measurement meaningful.

Read article →
Executives looking concerned about their gaps in strategy execution capability
People
Nick Mackeson-Smith

The strategic lever most organisations are missing

Strategy gets set. Targets get agreed. But capability — what people need to know, do, and be — keeps getting left until it's too late.

Read article →

Expand what’s possible for your organisation.

Loading
Five logo