Insights
Five's views, research and thought leadership.

The 4-Day Work Week: AI's Role in our changing reality
The 4-day week has moved from wellbeing perk to business strategy. AI is what makes it work at scale — here's the evidence from NZ enterprises.
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Facing economic headwinds with a strategic advantage: using AI to play a different game
Cost pressure is back, and cutting harder isn't the answer. How smart organisations are using AI as a strategic lever — not just a technology play.
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The leadership readiness gap
Organisational change is outpacing leadership capability. 72% of leaders say they're not fully prepared. Here are four questions every board should be asking.
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KPIs for AI: What metrics actually matter? (Hint: It’s not "number of prompts written")
Measuring AI by prompts written misses the point entirely. The real KPIs are business outcomes, ethical integration, and how well AI lifts your people.
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Let’s be honest: too many of our brilliant AI pilots in New Zealand are not scaling!
Too many NZ AI pilots are stuck in perpetual pilot mode. Experimenting with tools isn't a strategy — scaling real change is.
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The Rebirth of Co-operative Business Models for the AI Era
In this article, James Kitney explores how AI is eroding entry-level roles and reshaping traditional career pathways.
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Te anga whakamua i mua i te tino: Te mīharo o te AI ki te whakatutuki i ngā mea kāore i taea
AI is making the 'too hard' basket smaller. A reflection on te wiki o te Reo Māori, live translation, and what tools make possible.
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Why most people technology RFPs fail before they even start
Most HRIS and payroll RFPs are designed to fail. They chase features, ignore culture, and skip the process work that makes any system actually land.
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What happens when leaders wear their tradition with pride
What does it take to build a workplace where leaders feel proud to bring their full heritage to work — not just during language weeks, but every day?
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Clarity counts - why goals and measures matter
When teams lose sight of what success looks like, everything suffers. Practical advice on making goals clear, progress visible, and measurement meaningful.
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The strategic lever most organisations are missing
Strategy gets set. Targets get agreed. But capability — what people need to know, do, and be — keeps getting left until it's too late.
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