Insights

Five's views, research and thought leadership.

All Articles
Strategy & Leadership
Performance
Culture
People
Technology
Author
All Authors
Strategy & Leadership
James Kitney

How AI turns a dashboard into an engine for enquiry

Leaders stop asking questions when the data is too hard to get at. AI changes that — turning curiosity into real-time answers without the delay or compromise.

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Culture
Nick Mackeson-Smith

The Gap Between What We Say and What We Do

A leadership team believed in their culture. Two days walking the floors told a different story. That gap is where real change has to start.

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Strategy & Leadership
Nick Mackeson-Smith

Stop Counting Blades of Grass

Most reporting problems start before a single row of data is pulled. Four questions to ask before you open a spreadsheet.

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People
Paula Riano

The 4-Day Work Week: AI's Role in our changing reality

The 4-day week has moved from wellbeing perk to business strategy. AI is what makes it work at scale — here's the evidence from NZ enterprises.

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Strategy & Leadership
James Kitney

Facing economic headwinds with a strategic advantage: using AI to play a different game

Cost pressure is back, and cutting harder isn't the answer. How smart organisations are using AI as a strategic lever — not just a technology play.

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People
Nick Mackeson-Smith

The leadership readiness gap

Organisational change is outpacing leadership capability. 72% of leaders say they're not fully prepared. Here are four questions every board should be asking.

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Performance
Paula Riano

KPIs for AI: What metrics actually matter? (Hint: It’s not "number of prompts written")

Measuring AI by prompts written misses the point entirely. The real KPIs are business outcomes, ethical integration, and how well AI lifts your people.

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Strategy & Leadership
James Kitney

Let’s be honest: too many of our brilliant AI pilots in New Zealand are not scaling!

Too many NZ AI pilots are stuck in perpetual pilot mode. Experimenting with tools isn't a strategy — scaling real change is.

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Strategy & Leadership
James Kitney

The Rebirth of Co-operative Business Models for the AI Era

In this article, James Kitney explores how AI is eroding entry-level roles and reshaping traditional career pathways.

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Technology
Nick Mackeson-Smith

Te anga whakamua i mua i te tino: Te mīharo o te AI ki te whakatutuki i ngā mea kāore i taea

AI is making the 'too hard' basket smaller. A reflection on te wiki o te Reo Māori, live translation, and what tools make possible.

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Technology
Nick Mackeson-Smith

Why most people technology RFPs fail before they even start

Most HRIS and payroll RFPs are designed to fail. They chase features, ignore culture, and skip the process work that makes any system actually land.

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