Technology
Smartsheet readiness review
A fixed-scope Smartsheet readiness review and health check that tells you whether Smartsheet is the right call, or what's holding your setup back.
Why you'd want this
A Smartsheet readiness review is a fixed-scope diagnostic from Five, an authorised Smartsheet partner. It tells you whether Smartsheet is the right tool for your problem before you invest in a build. If you already use Smartsheet, it works as a health check on your current setup.
A Smartsheet health check for an existing setup
Often the tool is already in. One team got a licence, it worked, and it spread sideways. Now there are sheets everywhere, several ways of naming a project and a dashboard nobody trusts. Your executive team still asks for status in a slide deck.
The health check finds what's being used, where the friction is and what's holding the setup back.
A Smartsheet readiness review before you build
You may be asked to approve a build with no clear answer on what it will change. The review gives you that answer. We agree the measures before we design anything, because a build without a baseline can't show what it changed. If Smartsheet isn't what you need, we'll say so.
Questions buyers ask us
What's the difference between a readiness review and a health check?
They're the same review with a different starting point. A readiness review tests whether Smartsheet will fix your problem before you build. A health check looks at a setup you already run and what's holding it back.
How long does a Smartsheet readiness review take?
Two to three weeks. We agree the timing with you at the start.
How much does a Smartsheet health check cost?
It's a fixed price, agreed before we start. You'll know the full cost before any work begins.
What do we get at the end?
You get a findings pack you can take to your executive team. It covers the current process with the steps counted, the outcomes and measures we agreed, and a scoped recommendation. The recommendation sets out deliverables, hours, an investment range and our assumptions.
Will you tell us if Smartsheet isn't the right tool?
Yes. We don't earn a margin on licences. We do hold a referral agreement with Smartsheet, and we'll tell you upfront if an introduction from us would earn a fee.
Can you review a Smartsheet setup we built ourselves?
Yes. The health check works the same way whoever built your setup. It's also where we start before we support a setup we didn't build.
What happens after the review?
You decide what to do with the recommendation. If you go ahead, we can design and build the solution, run adoption alongside it or support what you have.
Where we support
Two to three weeks, a fixed price agreed before we start, and a findings pack you can take to your executive team.
What the Smartsheet readiness review covers
- Your challenges, in your words: We describe the problems the way your people do, so your leadership team recognises its own organisation.
- Outcomes and measures, agreed first: We agree a handful of outcomes, each with a measure you can collect, before anything gets designed.
- The current process, with the steps counted: We map how the work really runs, with step counts and friction points written down.
- A scoped recommendation: You get deliverables, hours, an investment range and design principles, with our assumptions and risks in plain view.
How it will benefit you
A small, fixed-price step before you commit to a build.
- You get a straight answer, including no: We'll tell you if Smartsheet isn't the right tool, and we disclose our referral agreement upfront.
- You find out early: Two to three weeks at a fixed price tells you what you need before you commit to a build.
- You get a baseline: Once the measures exist, evidence settles the value question instead of opinion.
- You get a prioritised plan: You know what to do first, what to leave and what needs to change in how you work.
Book a Smartsheet readiness review or health check
Talk to Nick Mackeson-Smith or Julius Goh about a readiness review or a health check on your current setup. To see how the review fits our wider work, read about our Smartsheet consulting and implementation.
Who to talk to at Five
Related articles

You can do anything, but not everything all at once: how to be smarter with your yes


Make delivery inevitable.
© 2026 Five New Zealand Limited · NZBN 9429030159006 · Tāmaki Makaurau Auckland
Privacy notice



